This privacy notice applies to all personal information we collect or process about you. Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified.
Our Primary address and USA based offices are at 5107 University Boulevard West, Jacksonville, Florida, 32216.
Our contact details are found on our website at www.prismasignal.com
Any queries or questions may be directed to:
Renier Smit at [email protected]
General enquiries [email protected]
Please note that Prisma Signal operates globally either directly or through its registered dealers.
Prisma Signal dealers are not necessarily subsidiaries of the mother company and may also be individually owned. These entities will have their own privacy notice and where they collect and process personal information, their own respective privacy notices will apply.
Prisma Signal will collect personal information about clients from a variety of sources, including information they collect from individuals directly, e.g.:
We may be required by law to collect certain personal information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations.
The categories of information that we may collect directly from you include the following:
The following are examples of the categories of information we may collect from other sources:
This will include generated information such as profiles, history of our relationship with you, etc.
If you are a customer, we use your personal information to:
If you are a business partner, we use your personal information to:
You have certain rights regarding your personal information, subject to local law. These include the following rights to:
Please note that we will likely require additional information from you in order to honour your requests.
If you would like to discuss or exercise such rights, please contact us at the details provided on our website. www.prismasignal.eu
We may also make automated decisions about you, based on your personal information in the following circumstances:
When we adopt automated decision-making involving profiling based on your personal information in providing our service, we will separately provide you with information about the logic involved and any effects of the automated decisions and seek your consent.
We may share your personal information with third parties under the following circumstances:
We implement technical and organizational measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal information. We evaluate these measures on a regular basis to ensure the security of the processing.
We will keep your personal information for as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account, our legal obligations and regulators’ expectations. We may also retain records to investigate or defend potential legal claims.
We will retain your personal information in accordance with our data retention policy which sets out data retention periods required or permitted by applicable law.
Please note that Prisma Signal has offices set up in the USA, Europe and Africa and thus your personal information could be submitted to, stored, and processed in any of these countries which might or might not be regarded as ensuring an adequate level of protection for personal information under European Union data protection law or that of the United States of America.
Furthermore, we may work with third party service providers while storing or processing your personal information, for example, your personal information may be stored in the cloud by our cloud service providers and they may keep your personal information in locations outside the Economic Area of both the USA or Europe, which do not provide an adequate level of protection. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details above or below.
Prisma Signal Global is the controller responsible for the personal information collected and processed. If you have any questions or concerns regarding the way in which your personal information has been used, please contact us at the email address provided below. Please note that, depending on the nature of your request or inquiry, we may need to confirm your identity before we process it. [email protected]
You may request a digital copy of this privacy notice from us using the contact details set out above. We may modify or update this privacy notice from time to time. You will be able to see when we last updated the privacy notice because we will include a revision date. Changes and additions to this privacy notice are effective from the date on which they are posted. Please review this privacy notice from time to time to check whether we have made any changes to the way in which we use your personal information.
Revision date: 13 August 2019